AI-Agents for Chat Support in Software working with ClickUp

Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.

Escalate Customer Chats

Route a customer's product question with chat context to the right teammate.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Send Chat Replies

Answer common user questions in chat and email the owner a copy.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools
Acknowledge Portal Requests

Send users a ticket link and issue summary for new support requests.

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools
Send LinkedIn Replies

Send approved replies to product questions sent to employees.

Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.

Works with5 tools
Answer Account Questions

Answer software account questions using case history and current policy.

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Draft Customer Message Replies

Draft answers to customer questions using chat and account notes.

Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.

Works with8 tools
Create Jira Tickets

Turn staff support posts into prioritized tickets and reply with links.

Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.

Works with10 tools
Draft First Chat Replies

Draft first answers to product inquiries using approved guidance.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Answer Website Chat Questions

Answer product and support-policy questions with published page links.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools
Answer Website Chat Questions

Answer product help questions in chat from approved articles.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools
Answer Support Chats

Answer product questions from help articles and hand off unresolved chats.

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

Works with4 tools
Answer Website Chat Questions

Answer product questions from help articles and transfer tougher chats.

Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.

Works with
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