Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Use current device listings and orders to answer buyer questions.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Recommend available devices that meet shoppers' stated needs.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Answer device setup questions and pass unresolved chats to support.
Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.
Answer device questions from help articles and hand harder chats to support.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.