AI-Agents for Chat Support in Software working with Superchat

Route a customer's product question with chat context to the right teammate.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Answer common user questions in chat and email the owner a copy.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools

Route user support chats into team channels and send replies back.

Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.

Works with9 tools

Draft first answers to product inquiries using approved guidance.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools

Answer product and support-policy questions with published page links.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Answer product help questions in chat from approved articles.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools

Answer visitor questions about product features with current sources.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools

Answer common product questions in the original support thread.

Questions your guide covers get answers in the original email thread. Your team sees which ones need review.

Works with6 tools