Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Put unanswered office requests first in the morning summary.
Start your day with a short inbox summary that puts unanswered requests and deadlines first, with routine updates grouped below.
Track office support requests from chat and confirm ticket details.
Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.
Draft responses to office requests for staff review.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.