monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Draft measured replies to reviews the business cannot identify.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Flag sensitive mentions and log approved public replies by email.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Draft a review reply backed by the visit report for the owner's approval.
Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.
Draft public replies to poor reviews from verified complaint history.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Draft review replies using confirmed customer conversations.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Draft verified review replies grounded in customer history.
Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.
Draft responses to public reviews and send them to local approvers.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Email each new public review for reputation tracking.
Get new public reviews in your research log and inbox after each morning scan, without duplicate emails for reviews already logged.
Answer public comments and hold sensitive ones for review.
Your company Page stays responsive to new comments. Your community manager sees replies and held comments in a shared sheet.
Draft measured public replies and flag urgent complaints.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.
Address public criticism and surface concerns needing human follow-up.
Your clear, unanswered critical comments get a relevant reply, while your community lead sees which issues need personal attention.
Respond to relevant brand mentions and flag uncertain replies for review.
Stay on top of public mentions with replies that fit the conversation and a shared review list of what went out.