monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Flag sensitive mentions and log approved public replies by email.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Address public criticism and surface concerns needing human follow-up.
Your clear, unanswered critical comments get a relevant reply, while your community lead sees which issues need personal attention.
Respond to relevant brand mentions and flag uncertain replies for review.
Stay on top of public mentions with replies that fit the conversation and a shared review list of what went out.
Prioritize delicate comments before they get buried in the thread.
Your comment list highlights unanswered questions and sensitive feedback, so you can reply where your own words matter most.