Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Flag sensitive mentions and log approved public replies by email.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Respond to public criticism and report the exact reply to the owner.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
Answer straightforward feedback and flag sensitive public comments.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.
Surface fresh company mentions that may need a public response.
Your team sees fresh Twitter mentions in its channel, with the post and link ready for a response decision.