Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Answer common chat questions with sources before they reach the team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
Draft a customer reply or focused question from the full thread.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.