Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Reply to common customer questions and flag chats needing help.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Send customers a ticket link and short summary after they ask for help.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
Draft a reply to review before answering a customer's message.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Handle common phone questions and share calls needing a personal reply.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.