AI-Agents for Customer Service Representatives in Customer Experience in Chat Support working with Chatwork
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Draft a complaint reply in the customer's email thread for review.
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
11 toolsAnswer common visitor questions with page links and flag gaps for review.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 toolsAnswer common chats with article links and hand off exceptions.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 toolsAnswer familiar chat questions and hand over the harder ones with context.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
