Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
Acknowledge hosting customers while their assigned contact is away.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Route hosting incident report links and flag reviewers not reached.
See who received your critical or major incident review request and who needs follow-up.