Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
Bring a website support question to a teammate with the relevant chat context.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Prepare replies to hosting questions for the inbox owner to review.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Email hosting stakeholders a digest of approved service releases.
Your stakeholders get key changes and action items by email, with a link to the full release note page.
Hand off hosting tickets with prior replies and a clear next action.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
Answer unanswered hosting questions with approved forum replies.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.