Spot call themes, classify reviews, rank product ideas. Every one is ready to run, and you can adjust it in plain language.
Draft public replies without exposing private order details.
Get a review reply to approve, with a separate note on any order issue to handle before you post.
Draft public review replies that address each customer's feedback.
Your review reply is ready in Drafts, alongside the original review and relevant customer history when the match is clear.
Draft a specific public review response and flag facts to verify.
Get a reply that speaks to the customer's review, with questions to settle before you post it.
Draft review-specific public replies for the owner to approve.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.
Draft review replies that address complaints without assuming a fix.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
Track new and edited public reviews across watched pages.
See new and edited customer reviews in one table, with ratings and links back to the source page.
Draft responses to new reviews without promising unapproved remedies.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Prepare public responses to guest reviews for host approval.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Log new and edited public reviews with links to each source.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.
Draft measured public replies and flag urgent complaints.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.
Spot new negative reviews in the weekly reputation log.
Your team gets a weekly log of new public reviews, with sentiment labels that make unhappy customers easier to spot.
Keep a dated log of comment changes on selected public posts.
Keep a dated record of new and edited Instagram and Facebook comments from the public posts you choose to monitor.