Spot call themes, classify reviews, rank product ideas. Every one is ready to run, and you can adjust it in plain language.
Draft shopper review replies using order and support emails.
Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.
Draft marketplace review replies using matched order emails.
Get a review reply to approve, with a separate note on any order issue to handle before you post.
Capture new and revised reviews for watched online products.
See new and edited customer reviews in one table, with ratings and links back to the source page.
See marketplace listing changes that affect online assortment plans.
Get a weekly view of new and changed marketplace products, with links back to listings and a clear list of pages to revisit.