Microsoft Exchange Server is a mail server and calendaring server developed by Microsoft.
Flag urgent complaints and email the open cases due for follow-up.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
See which notices were sent and which customer records need attention.
Your customer notices go through your work email with account details from your spreadsheet, and send results stay beside customer rows.
Send proposed customer replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Draft review replies that flag unresolved complaints for approval.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Send managers review replies that address each customer's comments.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Draft a reply to a customer complaint without guessing at facts.
Get a reply that speaks to the customer's review, with questions to settle before you post it.