Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
Flag urgent complaints and email the open cases due for follow-up.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Send proposed customer replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Send managers review replies that address each customer's comments.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.