Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Flag urgent complaints and email the open cases due for follow-up.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Prepare positive review replies for owner approval.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Prepare careful replies and record checks for unfamiliar reviews.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.