ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.
Email proposed review replies and urgent complaints for approval.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Keep client bookings current and get today's agenda by email.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Answer new service inquiries and receive a copy for personal follow-up.
Your website leads get a helpful first reply, and your sales team sees the questions and contact details it still needs.
Send birthday emails to customers listed in your contact sheet.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Answer routine direct messages and email you the sent replies.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Welcome new clients in your voice after their agreement is signed.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Email you a personal reply to approve for each positive review.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Route review reply drafts to the manager of each location.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Send a monthly list of site pages worth improving for search.
Your next page improvements arrive in a ranked monthly email. See search changes, suggested fixes, and possible extra clicks.
Keep customer WhatsApp questions moving and hand off unclear chats.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.