Google Contacts, the address book built into Gmail, lets you keep track of all your contacts, see when you last interacted with them, and more.
Check hashes from network incidents and alert on malicious results.
Get a private file hash verdict in security chat, with detection counts and an alert to your team when a report flags malware.
Document critical network outages for response team review.
Your team gets a PDF incident report to review, and critical cases reach responders according to the severity labels you choose.
Draft reports that identify affected network services and unknowns.
Get an editable security incident report that separates known facts from provisional findings and links back to your incident ticket.
Show where revised service quotes differ from approved terms.
See where a revised quote differs from the deal before your reviewer decides. Find the details on the quote and in team chat.
Copy network alert labels from screenshots into incident reports.
Keep error messages and interface labels searchable in your incident report, with unreadable areas marked for review.
Send approved reseller agreements to partner signers.
Your signers receive the partner agreement after final approval, and you see their invitation links beside the approval.
Draft network disruption reports from shift incident logs.
You get a dated queue of daily incident report drafts. Each material incident has its own report for you to review.
Hand the completed service incident report to its reviewer.
Your reviewer gets the finished report and a clear decision request. Your case shows when you asked.
Keep service chats in customer channels and return team answers.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
Put spoken service requests on customer tickets as internal notes.
Read spoken customer requests right on the ticket. Your team gets the full transcript in a private note, without replaying the recording.
Draft customer posts from approved service instructions.
Get a how-to blog draft from your approved procedure, with screenshots beside the steps and questions for your editor to resolve.
Draft network service RFP answers from approved documents.
Get a response draft your sales team can review, with answers backed by your company documents and gaps clearly marked.