Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Track service trouble reports and flag urgent ones in team chat.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Confirm subscriber support requests with a ticket link or flag missing tickets.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.