Capture leads and turn them into loyal customers through Sender, the easy and affordable email & SMS platform.
Flag recurring service complaints and email the owner the cases due soon.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Escalate a service question with its chat history and a clear decision request.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Prepare replies to service inquiries for the assigned approver.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Reply to routine customer messages and flag service issues for staff.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Answer approved service questions and flag sensitive mentions.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Pass unresolved service cases to specialists with the customer's history.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
Answer common service questions in unanswered help threads.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.