Agents help hospitality businesses give guests more attention by taking work off their teams' plates.
Prepare guest review replies for the owner to approve.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.
Ask hotel and restaurant staff to correct incomplete leave forms.
Your HR team can catch missing leave details before a manager's turn. Employees get a link to fix the same form.
Answer standard guest questions and flag stay issues for staff.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Send property and office teams the announcements that apply to them.
Your team gets the updates that matter to them, while you get every department version and a clear send report.
Send guests priced rental choices that fit their stay.
Your guests get short-stay rental options with full-stay prices and booking links, while you see what went out on their request.
Answer common guest DMs and flag requests needing a personal reply.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Recommend available stays with prices and booking links in guest chats.
Your travelers get a short list of stays with prices and booking links, right in the chat where they asked.
Build printable first-day packets for staff at each property.
Get a printable new hire packet PDF in your HR chat, with your chosen forms in order and every page checked before you send it.
Build review packets for new property staff in each work state.
Your HR team gets a new hire packet for the confirmed work state, with a review checklist and any missing forms flagged before delivery.
Turn a manager's arrival notes into a draft welcome packet for new staff.
Get a draft new hire welcome packet PDF in your shared folder, ready for the manager to review before it reaches the hire.
File each new hire's packet for HR review across locations.
Your new hire packet matches the hire's details and stays private on their record. HR gets a chat request to review it.
Send approved answers to guest messages and flag personal requests.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.