Agents help hospitality businesses give guests more attention by taking work off their teams' plates.
Prepare guidance-based replies to guest questions in the social inbox.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Match hospitality hires to documents for their roles and locations.
Your new hire packet draft brings relevant document links together and shows HR what needs review before sending.
Pair approved stay and dining graphics with captions for review.
Get a caption that fits your social graphic and offer. Review it beside the image in your content chat.
Flag guest-service purchases that breach spending rules.
Your policy owner gets a private alert when a purchase request breaks your spend rules, so they can choose the next reviewer.
Prepare staff hire packets across properties and employment types.
Get new hire packet forms ready for HR review, with details from HR's request filled in and the hire's remaining fields clearly marked.
Send new hospitality staff their forms and track outstanding signatures.
Your new hire packet reaches the right person in private chat, and HR can see which signatures still need follow-up.
Prepare social captions for approved holiday stay offers.
Holiday captions reach your reviewer with the offer and dates in place, so you can check the post before it goes live.
Flag guest complaints that remain unresolved after earlier contacts.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.
Turn guest experience topics into approved carousel posts.
Your Instagram carousel moves from topic notes to a live post, with copy and slide reviews in your team's content chat.
Message hotel and restaurant staff about missing deposit forms.
Your payroll team can get missing authorizations moving without chasing employees manually. Employees receive a private request with a secure way to add the form.
Return incomplete supply requests and message staff what to add.
Keep incomplete purchase requests out of your approval queue and give requesters the exact fixes they need in chat.
Write Christmas greetings for guests using confirmed holiday details.
Your Christmas greeting gets a caption that fits your message, with a review request ready for your social media manager.