Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems
Reply to standard new inquiries and flag those needing a personal answer.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Choose an approved consultation link for a new inquiry.
Your colleagues get a clear answer about which booking link to share, based on your meeting guide and current meeting pages.
Draft replies to new inquiries using approved answers.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Match photographed submissions to cases and add their transcripts.
Your reviewers get text from submitted page photos beside the right cases and can spot words that need a closer look.
Match a new inquiry to the right consultation page.
Get the right appointment booking link for your invitee note, plus a sentence you can paste without searching every host and meeting type.
Add a joining link to booked client intake calls.
You and your client get the same joining link in the updated invitation for a video appointment.
Confirm new client visits and flag incomplete appointment details.
Your confirmation emails include clear appointment details and a rescheduling link. You also get a report on every send or issue.
Find a provider's booking page for a new client's first visit.
Give invitees the right calendar booking link for your host and meeting type, without sorting through appointment pages yourself.
Find the first consultation openings across qualified staff.
Offer the earliest round robin meeting times with a named teammate and a link that books that person.
Send agreements for approved intakes that need a signature.
Your client agreements go out for signature after intake approval, and the intake owner can see who received the request and whether it was sent.
Draft first answers to new inquiries for owner review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Mark forms that need corrections before they enter the tracker.
Keep your tracking table focused on valid form responses, with an email explaining what was added or what needs fixing.