ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.
Acknowledge new service requests and flag details needed for follow-up.
Your website leads get a helpful first reply, and your sales team sees the questions and contact details it still needs.
Send complete client welcomes and flag missing intake details.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Book new client requests with the right available team member.
Your prospective clients get a confirmed host and meeting link, while your round-robin rules balance team bookings.
Acknowledge homeowner inquiries and hand open questions to sales.
Give homeowners a relevant first reply while your sales Agent gets the property details and questions needed for the next conversation.
Flag conflicting intake and appointment details for correction.
Your visitors get appointment confirmation emails with the booked time and a review link. Your coordinator hears about conflicts before a confirmation goes out.