ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.
Find open rep times and send meeting invitations to new leads.
Your inbound leads get a meeting invitation at the first open time on their rep's calendar, or a follow-up email when no time is open.
Keep group session rosters within capacity as requests arrive.
Keep your group session roster current as requests arrive, and give confirmed visitors the time and joining details they need.
Check availability before booking or changing client appointments.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Resend corrected invitations for changed remote bookings.
Guests get the current video link in their meeting invitation, and you get an email showing what changed.
Reserve client appointments across qualified hosts and confirm details.
Your prospective clients get a confirmed host and meeting link, while your round-robin rules balance team bookings.
Check booked times against intake before sending confirmations.
Your visitors get appointment confirmation emails with the booked time and a review link. Your coordinator hears about conflicts before a confirmation goes out.
Send scheduled customer texts or flag requests that need a new time.
Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.
Confirm recorded appointment times and flag unclear bookings.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.