Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
Confirm open time slots and flag overlapping requests in chat.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Schedule visit texts for confirmed windows and update them when plans change.
Your dispatch team can keep arrival texts aligned with current visit windows and see which messages reached customers.
List failed appointment texts so schedulers can follow up.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.