kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.
Confirm open time slots and flag overlapping requests in chat.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Schedule visit texts for confirmed windows and update them when plans change.
Your dispatch team can keep arrival texts aligned with current visit windows and see which messages reached customers.
List failed appointment texts so schedulers can follow up.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.