kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.
Draft service outage reports from shift updates.
You get a dated queue of daily incident report drafts. Each material incident has its own report for you to review.
Send the revised outage report link to assigned reviewers.
Your reviewers get a link to the right report revision, and you see who can open it and where delivery needs attention.
Send service incident report links to reviewers with deadlines.
See who received your critical or major incident review request and who needs follow-up.
Draft outage reports from ticketed monitoring observations.
Your incident lead gets a report draft on the ticket, with a clear timeline and stated customer impact.