ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.
Find the first open rep time and invite the new lead.
Your inbound leads get a meeting invitation at the first open time on their rep's calendar, or a follow-up email when no time is open.
Match booking requests to open group sessions and confirm places.
Keep your group session roster current as requests arrive, and give confirmed visitors the time and joining details they need.
Book, move, or cancel client appointments around existing plans.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Match changed bookings to guest invites and resend corrections.
Guests get the current video link in their meeting invitation, and you get an email showing what changed.
Book each client request with an available qualified host.
Your prospective clients get a confirmed host and meeting link, while your round-robin rules balance team bookings.
Confirm matching bookings and flag conflicts for correction.
Your visitors get appointment confirmation emails with the booked time and a review link. Your coordinator hears about conflicts before a confirmation goes out.
Send approved appointment texts at each recipient's scheduled time.
Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.
Confirm booked times in chat and flag uncertain appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.