AI-Agents for Handoffs working with Front
Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
9 toolsGive your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
9 toolsYour assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.
Your prospects get a useful first reply when your guidance covers their question, and you can spot threads that need your answer.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.
4 toolsYour support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
