Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft first chat answers from the team's approved responses.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft answers to incoming customer emails for the team to review.
Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.