Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft replacement replies from customer orders for team review.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Leave refund reply drafts in the support inbox for team review.
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.