Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft answers to flagged customer emails using approved help files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Draft replacement replies from customer orders for team review.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Draft replies to app complaints using related support tickets.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.