AI-Agents for Customer Service in Chat Support working with Chatwork
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Prepare customer text replies for a teammate to review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 toolsAnswer common website chat questions and transfer unresolved conversations.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
Answer website chat questions with sources and flag unclear cases.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
10 toolsDraft customer replies or a clear question when details are missing.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
