SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems
Turn traveler reviews into personal reply drafts for approval.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Spot repeat customer complaints and email the owner cases needing follow-up.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Put a proposed reply beside each customer email for the assigned reviewer.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Turn positive customer reviews into replies for owner approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Draft review replies that address feedback at each location.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.