AI-Agents for Customer Experience working with Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Flag Urgent Customer Complaints
Surface repeat complaints and unresolved promises for follow-up.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.
Works with
13 tools
13 tools
Draft App Review Replies
Turn app review feedback into personal replies for approval.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
Works with
9 tools
9 tools
Answer Website Chat Questions
Give visitors article-backed answers or keep their chats open for staff.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Works with
12 tools
12 tools
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