Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Draft a specific public review response and flag facts to verify.
Get a reply that speaks to the customer's review, with questions to settle before you post it.
Draft review-specific public replies for the owner to approve.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.
Spot coverage that may threaten the organization's reputation.
Get a short email when your news alerts point to a business risk, while routine coverage stays sorted in your inbox.