AI-Agents for Customer Service Representatives in Community in Customer Messaging
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Reply to common customer questions and flag chats needing help.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
31 toolsSend approved customer DM answers and flag questions needing a personal reply.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
23 toolsSend approved answers in page conversations and flag unclear questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
18 toolsDraft a reply to review before answering a customer's message.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
16 toolsDraft answers to customer messages with facts to confirm.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
7 toolsDraft replies from prior messages when page questions need answers.
Your page manager gets private reply drafts to review, plus a clear status when your team already answered the question.
6 toolsDraft answers to customer DMs using your team's approved guide.
Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.
