Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Schedule customer follow-up texts after conversations and log sends.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Draft replies to visit requests in the customer's email thread.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Draft answers to new customer chats from approved wording.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.