Zoho Mail is a collaborative business communication platform for the modern workforce. It is a blend of classic email and the modern collaboration tools using comments, likes and sharing.
Tell clients who covers their account and flag urgent deal emails.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Surface the terms promised in each signed client deal for team review.
Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.
Flag prospect meeting invitations that clash with customer calls.
See a meeting clash before you reply, with a private email showing the invitation and any overlapping work commitments.
Send a relevant prospect follow-up when a deal reaches the next stage.
Keep your sales follow-up process moving with relevant emails at key deal stages and a clear record of every send or hold.
Answer prospect replies and flag the conversations ready for a meeting.
Get a relevant reply when the next step is open, plus a task that tells your rep what the prospect said and what comes next.
Send prospects a call recap with the agreed next step and timing.
Your prospect gets a short sales call follow-up email with the agreed next step and timing, while you get a copy and any open questions.
Follow up on sales calls with the promised link and agreed next step.
Your prospect gets a sales meeting follow-up email with the promised material and agreed next step, and you stay copied.
Flag inbound prospects due for a personal follow-up.
Your Zoho CRM leads show whether someone sent a first reply, and owners get a clear task when outreach is still due.
Introduce prospects from a saved list and see who received an email.
Your first-contact emails go out to eligible leads, with send times and contacts needing review in one reply.
Send tailored first emails to local prospects for new deals.
Get a local lead list showing which first emails went out, who was skipped, and when messages were sent, right in your request thread.
Label prospect replies needing action and sales notices by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Mark prior outreach on imported prospects before the next touch.
See which imported leads got a first email and which still need your personal follow-up, with uncertain matches ready for your review.