Draft review replies, flag complaints, request approval. Every one is ready to run, and you can adjust it in plain language.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.