Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.
Turn employee support forms into prioritized IT tickets.
Your team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.
Check the directory before creating work accounts for incoming employees.
Your hire roster shows the right work account address and status, whether an account already exists or needs to be created.
Draft service incident reports from ticket notes.
Your incident lead gets a report draft on the ticket, with a clear timeline and stated customer impact.
Send new hires sign-in instructions after creating their accounts.
Your new hire gets work sign-in instructions after their offer acceptance checks out, and your hiring team sees when the account is ready.