AI-Agents for Customer Service in Handoffs working with Microsoft SharePoint
Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Draft Email Replies
Draft answers to flagged customer emails using approved help files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Works with
9 tools
9 tools
Draft First Chat Replies
Draft first chat answers from the team's approved responses.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Works with
22 tools
22 tools
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