AI-Agents for Customer Service in Handoffs working with ClickSend SMS

Carry flagged customer chats into a team discussion with a clear question.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Answer routine support chats and email the owner a copy of each reply.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools

Pass unresolved customer cases to specialists with a clear handoff.

Your specialists get the customer's request and a clear next step, while former owners know who took over the case.

Works with26 tools

Prepare customer text replies for a teammate to review.

Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.

Works with15 tools