Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Send approved answers to common texts and hand off unanswered questions.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Prepare customer text replies for a teammate to review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.