Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft replies to customer reviews using verified service conversations.
Your review reply is ready in Drafts, alongside the original review and relevant customer history when the match is clear.
Prepare a public reply to customer feedback for approval.
Get a reply that speaks to the customer's review, with questions to settle before you post it.
Flag serious complaints and propose careful public replies.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.