AI-Agents for Customer Service Representatives in Sales
Agents help Customer Service Representatives make time for questions needing care.
Summarize customer emails and log them for follow-up.
Get short summaries and useful labels for incoming work email. Scan your tracking sheet when it's time to follow up.
5 toolsLabel customer emails and flag requests needing a reply.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.
6 toolsSchedule customer follow-up texts after conversations and log sends.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Draft answers to new customer chats from approved wording.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsSave discount reply drafts in the customer's email conversation.
You get a reply ready to review in the customer's conversation, with a flag when the price needs a decision.
Answer product-choice chats with linked suggestions or a staff handoff.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
7 toolsDraft answers to customer texts using the recent exchange.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 toolsDraft a customer reply or focused question from the full thread.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
