AI-Agents for Customer Service Representatives in Email Drafting working with Podio
Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft replacement replies from orders and rules for rep review.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
34 toolsDraft refund replies that explain the verified next step.
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
19 toolsDraft a customer reply in the conversation for review before sending.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
9 toolsDraft answers to customer texts using the recent exchange.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 tools
