AI-Agents for Customer Service Representatives in Internal Communication working with Podio
Answer team questions, send notes, open channels. Every one is ready to run, and you can adjust it in plain language.
Escalate Support Requests
Assign follow-up tasks with the customer's request and prior replies.
Your escalated support requests reach a named person with the conversation, available files, and a clear next step.
Works with
13 tools
13 tools
Draft Text Replies
Draft answers to customer texts using the recent exchange.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Works with
15 tools
15 tools
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